A Complaint Letter

21st April 2010

Mrs Saraspathy Menon
Principal
Chong Booon Secondary School

Dear Mrs Menon

UNPLEASANT INCIDENTS IN THE SCHOOL LIBRARY

My friends and I have been going to the school library lately to do some self-study. However, we are unhappy about a few minutes which took place recently. I am writing to inform you of the incidents and I hope you will take action to ensure that the library is a conducive environment for self-study.

There was this group of students who were rude to the librarian. They shouted at the librarian when she asked them to keep quiet. One of the boys scolded the librarian in mandarin. The librarian was angry and threatened to report him to the discipline master. The rest of the boys became abusive and challenged the librarian to report them all. Personally, I think the boys should be punished for their rowdy and rude behaviour.

Some students actually break the rules. They managed to sneak food in. They even spilled their drinks onto the table. There were ants as it was sweet drink. The table became sticky and it was impossible to study there. I hope you will ensure the pupils to observe cleanliness rules in the library. I hope you will ensure the pupils to observe cleanliness rules in the library. Food and drinks should not allowed in the library as they will dirty the library meking it an unpleasant place to study.

There was this boy who wore his PE attire into the library. He was soaked in perspiration. This is unhealthy for him as he may catch a cold. This is unpleasant for others users in the library as there may be an odour. Pupils should not be allowed to enter the library in PE attire. They should change into their uniforms before entering the library. The library should enforce this rule so that the library will be a conducive place for all.

There was a group of students playing games for a long time. It is very unfair and it causes the other users inconvenience who are waiting for their turn to use the computers. Some people might need to use the computers for project. I hope you will ban students playing games on the computers in the library, so that those who need to use the computers can get the chance to use them.

I hope that you can take action against these incidents.I am looking forward to a quiet and conducive environment for us to self-study in.

Yours Sincerely
Ong Xue Qi
Ong Xue Qi